Police named the victims as Michal and Monika Wlodarczyk and their children Maja, 11, and Dawid, 3.
Monika, who like her husband is originally from Poland, worked as a cleaner at a hotel at Heathrow Airport, her social media profiles show, while her husband was reportedly a builder.
Pictured for the first time today, the family was discovered by police officers when they forced their way into a property in Staines Road, Hounslow, after being called to concerns over their welfare
Maria Gouveia, 37, said her daughter was in the same year as Maja at Southville Primary School in Feltham, and that she had not been seen in school, and had also missed a crucial football tournament.
She said as a result of her absence from school people in her class started texting her, and her daughter in particular messaged her on Snapchat, because it was not like her to go quiet.
It is understood her teacher called the police after hearing nothing from the family for several days.
Speaking outside the family's home last night, Ms Gouveia said: 'When I saw the news about the bodies being found I started crying. I thought, it can't be them.'
Maria said her daughter had attended a sleepover party at the house on May 31, 2023 believed to be in celebration of Maja's 11th birthday.
Ms Gouveia added: 'It's tragic, her parents were really good people, hard workers, the mother was a cleaner in a hotel, I think the father was a builder.
'Maja was a lovely, beautiful girl, with a strong personality, but she had not been in school for a few days.
'I think they were going to Mallorca for their dad's 40th birthday very soon, that's where I hoped they were when I heard about this.
'It's shocking, the little boy was so sweet, he was going to start nursery school in a few months, we are praying for them.'
Neighbors are now mourning the 'absolutely gorgeous' family. One woman, who did not wish to be named, said she exchanged pleasantries with the family and revealed that the woman was a 'lovely mother with two young children' and that the family were 'absolutely gorgeous'.
She added: 'It is very shocking. I still can't digest and understand what's happened and why (it has) happened, especially when there are little kids involved - it is just devastating.
Detective Chief Inspector Linda Bradley said: 'I would like to assure the community that specialist detectives are working to establish the circumstances which led to this tragic incident and we will provide further updates as soon as appropriate.
Our thoughts are with everyone who has been affected by what has happened.
'Our investigation is at an early stage, and the situation remains that we are not currently seeking anybody else in connection with the incident.
"We are however retaining an open mind, and I would ask anyone who feels they have pertinent information to contact us as soon as possible.'
Police are not currently seeking anybody else in connection with the incident and an investigation is being led by homicide detectives from Specialist Crime.
Forensic teams have been pictured at the scene this afternoon, with some seen examining the top floor flat of the building
The family's next of kin have been informed and are being supported by family liaison officers.
Another resident, Ms Petraru, 31, said: 'I just saw the mum because the garden is just out there. I saw her sometimes with the kids outside.
'They were very happy. She was always playing with them, with the ball, just being a mum, you know? There was nothing strange with them. I don't know them personally, but she seemed fine, and I never heard them fighting.
Another resident in the Bedfont area who also faces the home said the only time she spoke to Michal was when he threw stones at her cat for defecating in their garden.
Michelle Cunningham said he seemed 'hot headed' but that she ultimately couldn't judge him from one interaction, adding that he would regularly do DIY.
She described him as having a short and stocky build and dark hair.
According to Ms Cunningham they moved into the upstairs flat around three years ago.
She said: 'He had a black van parked outside, he would do lots of DIY, banging and stuff, fiddling around, he built the shed out the back.
'They moved in about three years ago.
'The only time I ever spoke to him was when he threw stones at my cat. He was [quite aggressive], I just thought if it's that much of an issue I'll come round and clear it up. Just on that occasion - so I can't judge him - he was quite hot headed.
You can see their bedroom from my flat, you can't quite see into it, but there was nothing untoward I could see.
'My chap doesn't get home until 11 o'clock and we're up until four or five every morning, and we have the doors open, but we didn't hear things.
'It's just bizarre. There's a few kids around so I wouldn't be able to differentiate, I didn't even know they had a son.
Felton resident Michael Oban, 56, who lives about half a mile from the property, said he felt 'disturbed' by the events.
He added: 'Whatever the circumstances, the death of four people inside a property really is quite shocking.
'You have two children there. It's always distressing when you hear children lose their lives.'
Police said that enquiries are under way in respect of formal identification and informing next of kin
Speaking to reporters at the scene, Chief Superintendent Sean Wilson, local policing commander in west London, said: 'Our investigation is at a very early stage, and based on our initial enquiries, we are not currently seeking anybody else in connection with the incident.
'Post-mortem examinations are now being arranged.'
'I know the shock and distress that this terrible incident will cause among the community in Hounslow and beyond.
'I can assure local people that specialist officers are working to establish exactly what happened and I will provide further information as soon as I can.
'I am also aware that this incident will be particularly upsetting for children, and I ask people to please be responsible about what they post on social media, including not naming or speculating as to the names of those who've died.
Detective Chief Inspector Linda Bradley, from Specialist Crime, said: 'I can assure local people that specialist detectives are working to establish exactly what happened and I will provide further information as soon as I can.'
Labour MP for Feltham and Heston Seema Malhotra tweeted: 'Everyone will be devastated by news that two adults and two children have found dead in their home in Bedfont.
'Specialist investigations are ongoing our thoughts are with their family. If you have any information please do get in touch with the police.'
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