Lululemon Murder Case: Worker Murders Colleague After She is Caught Stealing



In March 2011, what began as a routine evening at an upscale Lululemon Athletica store in Bethesda, Maryland, ended in one of the most shocking cases of workplace violence.

The brutal murder of Jayna Murray by her coworker Brittany Norwood led to an intensive criminal investigation that unraveled an elaborate web of lies. 

Jayna Murray's murder was initially staged to look like a botched robbery.

However, forensic crime scene investigators were able to uncover the truth behind what appeared to be a random attack.

Let's get into it

Background of the Case

The Bethesda Row shopping center in  Maryland is known for its upscale boutiques and safe environment.

In 2011, it housed a Lululemon Athletica store where two employees' paths would tragically cross. 

Jayna Murray, 30, was pursuing her MBA at Johns Hopkins University and worked at the store to connect with like-minded active individuals. 

Brittany Norwood, 29, was a newer employee who, unknown to management at the time, had a history of theft allegations from previous employers.

Tragically, this persistent pattern of theft set the stage for the horrific events that claimed Jayna Murray's life. 

Jayna Murray


What Happened To Jayna Murray?: The Timeline of the Night She Was Murdered

The events of March 11, 2011, began with a routine closing shift at the Bethesda Lululemon store. 

Following store protocol, Jayna Murray and Brittany Norwood checked each other’s bags before leaving the store at 9:45 PM.

It was during this check that Murray discovered stolen merchandise in Norwood's bag. 

According to court documents, Murray followed company policy and reported the theft to a store manager at 9:51 PM.

At approximately 10:00 PM, Norwood contacted Murray claiming she had left her wallet in the store and needed to retrieve it.

Surveillance footage captured both women re-entering the store at 10:05 PM and sadly, that was the last time Jayna Murray was seen alive.

Employees at the neighboring Apple store provided crucial testimony about what they heard next. 

Jana Svrzo, an Apple store worker, testified about hearing a struggle with a woman's voice pleading, "Don't do this. Talk to me. What's going on?" 

The disturbance continued for approximately ten minutes, with the sounds of grunting and shouting echoing through the walls. 

Most disturbingly, they heard final desperate cries of "God help me, please help me."

However, they didn't call the authorities as they thought it was a mere argument. 

According to the state medical examiner's testimony, what followed was an attack of unprecedented brutality. 

Dr. Mary Ripple, Deputy Chief Medical Examiner for Maryland, documented 331 separate injuries on Murray's body inflicted by at least five different weapons. 

The murder weapons, all sourced from within the store, included:
- A hammer
- A knife
- A merchandise peg
- A rope
- A box cutter

"Jayna's wounds weren't death wounds," State's Attorney John McCarthy later revealed during the trial. "They were torture wounds." 

Jayna Murray


The Investigation 

On the morning of March 12, 2011, at approximately 8:00 AM, Lululemon manager Rachel Oertli arrived at the store.

She noticed the door was open and instantly sensed something was wrong, prompting her to call 911.

When crime scene investigators arrived at the store, everywhere was soaked in blood. 

Jayna Murray's body lay face-down in a pool of blood, while Brittany Norwood was discovered bound with zip ties in the bathroom. 

Brittany Norwood was quickly taken to the hospital, where detectives met up with her for an interview. 

Norwood, appearing traumatized, provided investigators with a detailed account of what she claimed happened. 

According to her statement:
- Two masked men had followed them into the store
- The attackers sexually assaulted both women
- They used racial slurs against her
- The men killed Murray but spared her life
- She was then tied up and left in the bathroom

The crime scene

Police initially treated Brittany Norwood as a victim, launching a widespread manhunt for the supposed attackers. 

However, experienced crime scene investigators began noticing inconsistencies:

1. Despite claims of sexual assault, medical examinations didn't support Norwood's story
2. The blood spatter patterns throughout the store didn't align with her account
3. Surveillance footage from neighboring businesses showed no signs of masked men entering or leaving
4. Most significantly, criminal investigators found Murray's car had been moved to a location several blocks away.

Forensic investigation of the crime scene made more damning discoveries:

- Norwood's blood and Murray's blood were found in Murray's car.
- Male size 14 bloody footprints throughout the store were determined to be staged
- The wounds on Norwood's body were superficial and appeared self-inflicted
- Multiple weapons from the store's maintenance kit were identified as murder weapons

The most damning piece of evidence was from Murray's car. 

Despite Norwood's claim that she had never been in the vehicle, investigators found her blood on the door handle, gear shift, and steering wheel. 

She explained that the robbers forced her to move the car, which is why her fingerprint was found inside it.

However, detectives didn't believe her as the evidence told a different story.

They believe she staged the crime scene after a confrontation over stolen merchandise escalated into a fatal incident.

On March 18, 2011, police arrested Brittany Norwood and charged her with first-degree murder.


Brittany Norwood


Brittany Norwood Trial and Sentencing

The trial began in January 2012, with prosecutors presenting overwhelming evidence from the crime scene investigation lab. 

State's Attorney John McCarthy said: "The staging of the crime scene was elaborate, but the forensic evidence told a different story. Every piece of physical evidence contradicted Ms. Norwood's account."


Judge Robert Greenberg, during sentencing, stated, "In my entire career, I can remember maybe two crimes that match this level of brutality."

On January 27, 2012, Norwood was sentenced to life in prison without the possibility of parole. 

David Murray, Jayna's father, addressed the court: "My daughter's murderer should never be able to walk the streets as a free person ever again."

The Lululemon murder trial verdict not only brought justice for Jayna Murray but also highlighted the importance of modern forensic techniques in solving complex cases. 

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